FAQ
Answers
The questions we hear most about competing with Zenith and using our products.
Registrations
Do I need an account to register?
No. You register per tournament and receive a private status link. Keep it safe — it shows your entry and lets you withdraw.
Can one player be on two teams in the same tournament?
No. Each player (by game ID) can be on one active entry per tournament. A player can still enter different tournaments.
Why is my registration pending?
Most tournaments review entries before approving them. Your status page updates as soon as an administrator decides.
What happens when a tournament is full?
If the organiser has enabled a waitlist, new entries join it and can be moved up if places open. Otherwise registration stops.
I lost my status link.
Contact us with your team name, tournament and reference if you have it. We will verify your identity before helping.
Integrity
Are registrations checked for banned players?
Yes. Every entry passes through ZenithAntiCheat. A match creates a private alert for staff to review — it is never an automatic ban.
How do I appeal a decision?
Use the contact form with the topic “AntiCheat & appeals”. A different reviewer looks at appeals where possible.
Products
Can I buy ZenithProduction?
Yes — send a purchase inquiry from the ZenithProduction page. There is no automatic checkout.
When is ZenithPoints released?
No date has been announced. Join the launch list on the ZenithPoints page to be told first.